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Privacy Policy

Last updated: January 25, 2025

1. Introduction

RetsamTegdub Pro ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our financial planning services.

This policy applies to all information collected through our website, services, and any related communications. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services or book a consultation
  • Fill out forms on our website
  • Subscribe to our newsletter
  • Contact us directly
  • Participate in surveys or feedback requests

This information may include:

  • Name and contact information (email, phone number, address)
  • Financial information (income, expenses, debts, assets)
  • Demographic information
  • Employment information
  • Family and household information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Provide financial planning and budgeting services
  • Create personalized financial plans and recommendations
  • Communicate with you about your account and services
  • Process payments and manage billing

Communication

  • Respond to your inquiries and provide customer support
  • Send you service-related notifications
  • Provide newsletters and marketing communications (with your consent)
  • Conduct surveys and collect feedback

Legal and Business Operations

  • Comply with legal obligations and regulatory requirements
  • Protect our rights and prevent fraud
  • Improve our services and website functionality
  • Analyze usage patterns and trends

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract: To fulfill our contractual obligations in providing financial planning services
  • Consent: When you have given clear consent for specific processing activities
  • Legitimate Interest: For business operations, fraud prevention, and service improvement
  • Legal Obligation: To comply with financial services regulations and legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing services
  • Analytics and performance monitoring
  • Professional services (legal, accounting)

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Protect the safety of our users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any significant security breaches as required by law.

7. Your Rights and Choices

Under GDPR and UK data protection law, you have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data

Right to Portability

Receive your data in a portable format

To exercise these rights, please contact us at info@domain.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising (with consent)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Protect our legitimate business interests

Financial records are typically retained for 7 years as required by UK financial services regulations. Marketing data is retained until you opt out or for 3 years of inactivity.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EU. When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Adequacy decisions by the UK/EU
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you of significant changes via email or website notice
  • Obtain new consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Email: info@domain.com

Phone: +447897232112

Address:14 Borough Rd, London SE1 1PX, UK

Response Time: We aim to respond within 5 business days

14. Regulatory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

Your Privacy Matters

We are committed to maintaining the highest standards of data protection and privacy. If you have any questions or concerns about how we handle your information, please don't hesitate to contact us.

RetsamTegdub Pro

Professional household budget planning services helping UK families achieve financial stability and peace of mind.

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Contact Info

14 Borough Rd, London SE1 1PX, UK

Phone: +447897232112

Email: info@domain.com


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